Shipping is FREE on all U.S. orders $100 and over! Shipping for orders under $99 is $9.90 USD. All standard shipping orders are shipped with USPS.
Orders are processed and shipped out the same day during business days Tuesday-Friday before 3pm EST.
Orders placed after 3pm EST will be shipped the NEXT business day.
Orders placed Saturday-Monday will be shipped first thing Tuesday morning.
FREE local pickup is available in Binghamton, NY during boutique hours Tuesday-Saturday. (Shop Hours: Tuesday 10-5, Wednesday 11-7, Thursday 11-7, Friday 10-5, Saturday 10-2)
Please note Simply Apparel is not responsible for lost or stolen packages. We will do our best to help you locate your package but the customer is ultimately responsible for filing a claim with the shipping company.
Returns are accepted as long as they do not exceed 14 days of delivery of the item. However, all items must be in perfect condition with all tags attached to the product and with no visible signs of wear or tear.
Sale items are not eligible for returns.
For online orders, a return label will be provided. Please email katie@simplytan.biz to begin the return process.
Refunds may take up to 14 working days, depending on the system you used to pay with. Please contact us if it has been more than 14 days.
Please send us a message at katie@simplytan.biz with your order number and details of what you would like to exchange.
Items may only be exchanged for the same item; if your desired size is unavailable, please review our Return Policy above to see if the item is eligible to return.
Items are NOT eligible for exchange if they meet any of the below criteria:
Final sale item / ineligible item
Past 14-day return window
Item has been worn, washed or damaged
Same item unavailable in desired size
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